PRIVACY POLICY
MB TEXTILES SAC (hereinafter, “MICHELLE BELAU”), with RUC number 20296897338, domiciled at Av. Mariscal Eloy Ureta N° 185 Int. 191. Urb. EL Pino Lima - San Luis, makes its Policy available to users. of Privacy, in accordance with Law 29733, Personal Data Protection Law and its Regulations, approved by Supreme Decree 003-2013-JUS. Below are the purposes for the processing of the information that you have provided us, who is responsible for processing it, the length of time it is stored in our data banks, the security measures implemented and the means to exercise your rights as the owner. of personal data.
What information do we collect?
We collect personal data such as names, surnames, ID, email, address, mobile phone number or others, through the virtual forms on our website (such as “Account creation”, “Contact us”, “Newsletter” , among others) and through the Virtual Claims Book. These personal data will be stored, for a maximum period of ten (10) years or until you revoke your authorization, in our personal data banks called Web Clients and Claims Book.
How do we protect your information?
MICHELLE BELAU has adopted all the necessary technical, legal and organizational measures to guarantee the security and adequate processing of your personal data; as well as to avoid any improper manipulation, accidental loss, destruction or unauthorized access by third parties. We inform you that your information will not be commercialized, transferred or shared without your authorization and, even less so, for purposes other than those described below.
For what purposes do we use your information?
The personal data that you provide us through the web forms and the Virtual Claims Book will be used for the following purposes:
· Process the purchase you make through our website.
· Provide the product you have requested.
· Establish a communication channel with MICHELLE BELAU to inform you about the status of your order or other information related to it.
· Include it in MICHELLE BELAU's sales history for statistical and historical purposes.
· Establish a means of communication to receive and respond to your queries, questions, complaints or claims.
· Create a User account in the Online Services, if you have requested it.
Understand how our Online Service is being used in order to constantly improve the services we provide to you.
If you authorize us, we may carry out commercial prospecting and advertising, which includes sending promotions, benefits, contests, offers and, in general, sending advertising about MICHELLE BELAU products and services. Likewise, satisfaction surveys can be carried out, as well as segmentation and profiling. For these purposes, you must grant us your express authorization through the checkbox implemented on our website. Without your authorization, MICHELLE BELAU will refrain from carrying out these activities.
Who has access to your personal data?
To fulfill the purposes indicated above, MICHELLE BELAU may transfer your personal data to third parties, who may be located inside or outside the national territory. In these cases, MICHELLE BELAU will guarantee that the processing of your personal data is limited to the previously authorized purposes, is kept confidential and appropriate security measures are implemented. This transfer may be made to the following recipients:
· Lima: MB INTERNAL COURRIER - Av. Mariscal Eloy Ureta N° 185 Int. 191. Urb. EL Pino Lima - San Luis - 994 623 768
· Province: OLVA COURIER SAC - Av. Gral. Alvarez de Arenales No. 1775 (CCarenales), Lince - 20100686814 - https://www.olvacourier.com/
How can you exercise your rights as the owner of Personal Data?
MICHELLE BELAU recognises and guarantees the exercise of the rights of access, rectification, cancellation and opposition (ARCO rights) that are granted to you by law. In this regard, MICHELLE BELAU informs that the exercise of the ARCO rights is carried out by the owner of the personal data and that you must direct your request to the following email address ecommerce@michellebelau.com.
The application must contain at least the following:
· Names and surnames of the owner of the personal data.
· Specific request, clear description of the personal data linked to the exercise of ARCO rights and the express statement of the ARCO right you intend to exercise.
· Documents supporting the request.
· Address or email address where MICHELLE BELAU will send the corresponding notifications, date and signature.
The holder of the personal data must prove his/her identity by submitting a copy of his/her ID or equivalent document. If the exercise of ARCO rights is carried out by a legal representative, he/she must attach a copy of his/her national identity document or equivalent, and the title or document that proves his/her representation.
The response period for requests regarding the rights of rectification, cancellation and opposition is ten (10) business days. The request regarding the right of access has a response period of twenty (20) business days. These periods may be extended once and for an equal period, provided that the circumstances justify it. MICHELLE BELAU undertakes to communicate this decision to the email address indicated by the owner of the personal data.
The cancellation of personal data will not be carried out when they must be kept by MICHELLE BELAU for historical, statistical or scientific reasons, in accordance with applicable regulations or due to contractual relations with the owner of the personal data, which justify their processing.
If the ARCO rights are not addressed within the established period or are denied, you may appeal to the National Authority for Personal Data Protection by way of a claim or to the Judiciary for the purposes corresponding to the habeas data action.
Can this Privacy Policy be modified or updated?
Due to the continuous improvement of our processes, MICHELLE BELAU may modify and/or update this Privacy Policy, either to adapt it to future regulatory changes, implement best practices, provide a better quality of service or communicate new alternatives related to this document. . Please check these terms regularly for any changes that may have occurred and how they may affect you.
What navigation tools are used on the MICHELLE BELAU website?
MICHELLE BELAU uses cookies, web beacons and IP addresses to collect data from you as you navigate through our website. Below we describe the types of information MICHELLE BELAU may collect and how it may be used:
A. Cookies: We may place a text file called a “cookie” in the browser files of your computer. A cookie is a small data file that is transferred to your hard drive for record-keeping purposes when you visit. You can choose to have your computer warn you each time a cookie is being sent to you, or you can choose to turn off all cookies.
Why do they use cookies?
Mandatory cookies: These are essential and help you navigate, move around the website and/or App and see certain features (for example, these cookies ensure that your basket is saved during all the steps of your checkout process). These cookies are mandatory to enable the basic functioning of our platforms. These cookies are saved for the duration of your browsing session.
Functionality and analytics cookies : These are present so that we can provide you with an even better customer experience (for example, these cookies help you save and remember your shopping cart, and also allow you to create a wish list). These cookies allow us to analyse the use of our platforms so that we can measure and improve performance. These cookies may be placed by us or by a third party on our behalf and are stored for the duration of your browsing session.
Advertising and social media cookies: These will remember your product and shopping preferences and help us in other ways with our marketing initiatives. These cookies allow us to share data, such as what you like, with our advertisers so that the advertising you see can be more relevant to your preferences (sometimes known as “targeting cookies”). They help us understand visitors’ purchasing habits. This allows us to keep improving our platforms, to make shopping easier and more enjoyable, and to improve the marketing messages we target to our customers (sometimes known as “performance cookies”). They are used to allow you to express your opinion. These cookies will allow you to “like” or recommend us on social media and to chat with our service agents, but you can also advise our other (potential) customers by rating and reviewing our products (sometimes known as “engagement cookies”).